Thank you for shopping with HerBagHouse.
We aim to deliver your orders safely and on time.
Please review our shipping terms below.

1. Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • In case of delays due to high volume or stock issues, we will notify you via email or WhatsApp.

2. Shipping Timeline

We ship across India through trusted courier partners.

  • Standard Delivery: 4–7 business days

  • Metro Cities: 3–5 business days

  • Remote Areas: 7–10 business days

Delivery time may vary based on your location and courier service availability.

4. Order Tracking

Once your order is shipped, you will receive a:

  • Tracking number

  • Courier name

  • Tracking link

You can track your shipment anytime until it reaches your doorstep.

5. Cash on Delivery (COD)

  • COD is available for selected locations.

  • Additional COD charges may apply: ₹[XX].

  • Customers must provide a valid phone number for delivery confirmation.

6. Delayed or Failed Delivery

Delivery may be delayed due to:

  • Weather conditions

  • Courier issues

  • Incorrect address or phone number

If a package is returned due to incorrect address details, reshipping charges will apply.

7. Damaged or Missing Products

If your order arrives damaged, tampered, or missing items:

  • Take clear photos of the package and product.

  • Contact us within 24–48 hours of delivery.

  • Email us at Herbaghouse@gmail.com or WhatsApp +91 93273 69133

8. International Shipping

Currently, we do not offer international shipping.
(If you plan to offer it later, this section can be updated.)

9. Contact Us

For shipping-related questions or support, reach us at:
📧 Herbaghouse@gmail.com
📞 +91 93273 69133