Shipping policy
Last Updated: Dec, 2025
Thank you for shopping with HerBagHouse.
We aim to deliver your orders safely and on time.
Please review our shipping terms below.
1. Order Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of delays due to high volume or stock issues, we will notify you via email or WhatsApp.
2. Shipping Timeline
We ship across India through trusted courier partners.
- Standard Delivery: 4–7 business days
- Metro Cities: 3–5 business days
- Remote Areas: 7–10 business days
Delivery time may vary based on your location and courier service availability.
4. Order Tracking
Once your order is shipped, you will receive a:
- Tracking number
- Courier name
- Tracking link
You can track your shipment anytime until it reaches your doorstep.
5. Cash on Delivery (COD)
- COD is available for selected locations.
- Additional COD charges may apply: ₹[XX].
- Customers must provide a valid phone number for delivery confirmation.
6. Delayed or Failed Delivery
Delivery may be delayed due to:
- Weather conditions
- Courier issues
- Incorrect address or phone number
If a package is returned due to incorrect address details, reshipping charges will apply.
7. Damaged or Missing Products
If your order arrives damaged, tampered, or missing items:
- Take clear photos of the package and product.
- Contact us within 24–48 hours of delivery.
- Email us at Herbaghouse@gmail.com or WhatsApp +91 93273 69133
8. International Shipping
Currently, we do not offer international shipping.
(If you plan to offer it later, this section can be updated.)9. Contact Us
For shipping-related questions or support, reach us at: